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Delivery

 

At Hester Clarke we know that impeccable service and a wonderful shopping experience is what has set us apart from the High Street chains since 1892, and we realise that our customers expect and deserve that same experience when buying from us online.

That's why we offer Free Delivery on every purchase from our website.

Every order will be delivered to you in unmarked packaging. Inside you will find your purchase in a Hester Clarke presentation box, beautifully gift wrapped and ready to give, or as a special treat for yourself!

All orders* will be sent to you via Royal Mail Special Delivery, a signature will be required when you accept the goods, and we will use this as proof of delivery. If you are unavailable when your order is being delivered, Royal Mail will leave a card with details of how to arrange a redelivery or to collect your parcel from your nearest sorting office.
*Gift Cards will be posted via Royal Mail First Class. 

We endeavour to process and dispatch your order the same day we receive it, subject to stock levels. Orders received after 12pm will be processed the following working day. Our Aylesbury store is closed on Thursdays and Sundays, so any order made on these days will be processed the following working day. Over the Christmas period we will be open 6 days a week; any order made on a Sunday will be processed the following working day.

If you prefer, you can choose to Collect your purchase from our Aylesbury Showroom at no charge. You must bring photographic identity with you, as well as the Credit or Debit card that was used to make the order. Orders for collection are normally processed and ready to collect on the same day the order is made, but we will always email you to confirm your items are ready. Just select 'Collect In-store' at the checkout.

We currently only ship items inside the United Kingdom.