Guarantee

Jewellery Guarantee

All of our Jewellery is crafted by experts to impeccable standards. That's why we offer a 12 Month Guarantee against manufacturing defects on all of our Jewellery.

This guarantee does not cover damage through wear and tear or misuse. This may include but is not limited to: Damaged settings, damaged or missing stones, dents, scratches & cracks in metal, unless these have been caused by a manufacturing defect.
Please note, your guarantee will be void if any repairs or alterations are carried out by yourself or any 3rd party.

If you are claiming under the guarantee, items must be returned to us for a full inspection. We will carefully examine the goods and decide whether the item falls under this guarantee. If the item does not show signs of a manufacturing defect then we will either return the item to you or offer you a quote to repair your item.

To claim under this guarantee, please contact us at clarke@hesterclarke.co.uk, or fill out the contact form below.