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Jewellery Guarantee

All of our Jewellery is crafted by experts to impeccable standards. That's why we offer a 12 Month Guarantee against manufacturing defects on all of our Jewellery.

This guarantee does not cover damage through wear and tear or misuse. This may include but is not limited to: Damaged settings, damaged or missing stones, dents, scratches & cracks in metal, unless these have been caused by a manufacturing defect.

If you are claiming under the guarantee, items must be returned to us for a full inspection. We will carefully examine the goods and decide whether the item falls under this guarantee. If the item does not show signs of a manufacturing defect then we will either return the item to you or offer you a quote to repair your item.

To claim under this guarantee, please contact us at clarke@hesterclarke.co.uk, or fill out the contact form below.

Contact Us

Opening Hours:
Monday - Friday: 10:00 - 17:00

Live Chat:
Monday - Friday: 10:00 - 17:00

Hester Clarke
PO Box 1141
HP22 9RW